CAN I RETURN OR EXCHANGE MY ORDER?Updated 8 months ago

We want you to love Lyre’s Non-Alcoholic Spirits as much as we do. If you're not happy with your order we will always try to help if we can.

If you purchased your Lyre's somewhere other than Lyre's store, please check with your retailer how they can help.

If you purchased from Lyre's store and should require a return, refund or exchange please Contact Us within 14 days of delivery, subject to the below and our Terms & Conditions:

• If you haven't opened the product and if it is in resalable condition we can organise a return for an exchange or refund.
• Products must be returned to us via a tracked shipping service at the customer’s expense. We cannot provide return paid shipping, shipment or collection options.
• If you'd like to commence a return please Contact Us.
• In line with our Terms & Conditions, if you have opened and consumed a portion of the product, we're afraid no refund or exchange can be given.
• Gift vouchers or promotional items also cannot be exchanged or refunded.